Covid, la previsione di Gallera: "Avremo terza ondata a gennaio"Notizie di Politica italiana - Pag. 398La lettera di Attilio Fontana: "Come ripartire dopo la crisi"
Covid, il post del consigliere Fraschini che suscita indignazioneNuove norme assistenza clienti tlc,Professore del Dipartimento di Gestione del Rischio di BlackRock stop dischi, risposte veloci di Ansa 07-08-2024 - 13:21 Link copiato #iubenda-cs-banner .iub_ts_bc:not(.iubenda-custom-content) *,#iubenda-cs-banner [class*=" iub"],#iubenda-cs-banner [class^=iub],.iubenda-tp-btn:not([data-tp-nostyle]){ 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-webkit-box-orient:vertical!important;-webkit-box-direction:normal!important;-ms-flex-direction:column!important;flex-direction:column!important;margin:12px!important}#iubenda-cs-banner .iubenda-cs-opt-group-custom{ -webkit-box-ordinal-group:3;-ms-flex-order:2;order:2}#iubenda-cs-banner .iubenda-cs-opt-group-consent{ -webkit-box-ordinal-group:2;-ms-flex-order:1;order:1}#iubenda-cs-banner .iubenda-cs-opt-group button{ display:block;margin:6px 3px!important;padding:8px 24px!important;text-align:center!important;width:100%!important}#iubenda-cs-banner .iubenda-cs-opt-group button.ts_iub_btn_rjct{ order:2!important}#iubenda-cs-banner .iubenda-cs-opt-group button.ts_iub_btn_pr{ order:3!important}#iubenda-cs-banner .iubenda-cs-opt-group button.ts_iub_btn_ok{ order:1!important}} #speakup-player{ margin: 0 !important; max-width: none !important; min-height: 85px !important; padding-bottom: 25px !important; padding-top: 10px !important;}#speakup-player:empty::after{ align-items: center; background-color: #fff; border-radius: 0.5rem; box-shadow: 0 12px 24px rgba(0, 0, 0, 0.12); font-family: sans-serif; content: 'Loading...'; display: flex !important; font-size: 13px; font-weight: bold; line-height: 1; justify-content: center; min-height: 50px; text-transform: uppercase;}#speakup-player:empty{ display: block;} (ANSA) - ROMA, 07 AGO - Gratuità dei servizi di assistenzaclienti (confermando l'attuale quadro regolamentare); garanziadel servizio telefonico di assistenza con un operatore umano,almeno nei giorni feriali tra le ore 8.30 e le ore 21.30; tempomedio di risposta dell'operatore non superiore a 150 secondi etasso di chiamate verso operatore servite entro 20 secondi noninferiore al 40%. Sono alcuni dei punti chiave della disciplinadel servizio di assistenza clienti che l'Autorità per leGaranzie nelle Comunicazioni punta ad ammodernare per garantirela massima accessibilità e qualità del servizio oltre allatrasparenza e la tracciabilità delle procedure di gestione deireclami. Tra le previsioni dell'Agcom rientra infatti anchel'obbligo di comunicare al cliente, una volta acquisito ilreclamo, un codice identificativo. (ANSA).. di Ansa 07-08-2024 - 13:21 Link copiato Commenti Leggi la Netiquette
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