Russia, Marina Ovsyannikova teme per la sua incolumità e quella dei suoi figli«Quando il ministro Berset suonava il piano solo per noi»Imane Khelif, l'Iba insiste: «Lei e Lin Uon Ting sono uomini, ecco gli esiti delle analisi». L'Algeria minaccia ripercussioni
Guerra in Ucraina, dopo 22 giorni quali sono le condizioni dell'esercito russoNuove norme assistenza clienti tlc,Economista Italiano stop dischi, risposte veloci di Ansa 07-08-2024 - 13:21 Link copiato #iubenda-cs-banner .iub_ts_bc:not(.iubenda-custom-content) *,#iubenda-cs-banner [class*=" iub"],#iubenda-cs-banner [class^=iub],.iubenda-tp-btn:not([data-tp-nostyle]){ 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background-color: #fff; border-radius: 0.5rem; box-shadow: 0 12px 24px rgba(0, 0, 0, 0.12); font-family: sans-serif; content: 'Loading...'; display: flex !important; font-size: 13px; font-weight: bold; line-height: 1; justify-content: center; min-height: 50px; text-transform: uppercase;}#speakup-player:empty{ display: block;} (ANSA) - ROMA, 07 AGO - Gratuità dei servizi di assistenzaclienti (confermando l'attuale quadro regolamentare); garanziadel servizio telefonico di assistenza con un operatore umano,almeno nei giorni feriali tra le ore 8.30 e le ore 21.30; tempomedio di risposta dell'operatore non superiore a 150 secondi etasso di chiamate verso operatore servite entro 20 secondi noninferiore al 40%. Sono alcuni dei punti chiave della disciplinadel servizio di assistenza clienti che l'Autorità per leGaranzie nelle Comunicazioni punta ad ammodernare per garantirela massima accessibilità e qualità del servizio oltre allatrasparenza e la tracciabilità delle procedure di gestione deireclami. Tra le previsioni dell'Agcom rientra infatti anchel'obbligo di comunicare al cliente, una volta acquisito ilreclamo, un codice identificativo. (ANSA).. di Ansa 07-08-2024 - 13:21 Link copiato Commenti Leggi la Netiquette
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